We aim to process all orders within 1–3 business days (Mon–Fri) after your purchase is confirmed. As soon as your order has been shipped, you’ll receive a tracking link via email.

Standard delivery typically takes 3–6 business days (Mon–Fri) after dispatch.

We offer free standard shipping on all orders within Canada — no minimum spend required.

Yes, you can. Once your order has been dispatched, you’ll receive a tracking link so you can follow your delivery in real time. You can also follow your delivery via the 'Track Your Order' page.

If your order hasn’t arrived within the expected timeframe, first check your tracking information for any updates. Still unsure? Contact us at support@smithandroyfashion.com — we’re happy to help.

You can return any item within 30 days of delivery, as long as it’s unused, unworn, and in original condition with all tags attached. Just drop us an email to start the process. See the Return & Refund Policy.

Once we receive and inspect your return, your refund will be processed within 10 business days and issued to your original payment method.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We accept American Express, Apple Pay, Google Pay, Maestro, MasterCard and Visa

Right now, we only ship within Canada.

We’re really sorry about that! Please email us at support@smithandroyfashion.com with your order number and a photo of the issue, and we’ll resolve it right away.

You can always reach us at support@smithandroyfashion.com or via our Contact Page. We’re happy to assist you with anything you need.